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- kunaic mandi mart
Policy & Rules
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Kunaic.com is dedicated to providing fresh groceries and essentials with convenient, contactless doorstep delivery, primarily serving Patna and nearby locations.
Delivery is made to the address provided during order placement.
Customers can select preferred delivery slots at checkout, subject to availability.
Delivery slots help ensure timely and convenient receipt of orders according to customer schedules.
Delivery times may vary based on location, order volume, and slot selection, aiming for prompt service within the selected window.
Orders are processed soon after payment confirmation.
Delivery is carried out as quickly as possible within the selected slot timeframe.
Delivery fees are clearly indicated at checkout.
Free delivery options may be available for orders exceeding a specified amount.
Perishable products (fruits, vegetables, dairy, bakery items) are non-returnable after delivery.
Customers should inspect items immediately on receipt.
For defective or damaged items, contact customer support or return to delivery personnel at delivery time.
If items arrive broken, expired, or leaking, notify delivery personnel immediately or contact support for resolution.
Orders can be canceled prior to the selected delivery slot.
Refunds processed to original payment methods generally take 7-10 business days.
For any shipping, delivery slot changes, or product concerns, contact Kunaic.com support at +91-9599988835.
Kunaic Mart aims at fulfilling the entire fruits, vegetables, grocery needs of a household everyday from (timings of delivery). To enable frequent and friction- less buying, Kunaic Mart has innovated flexi ordering from website and contactless delivery at customer doorstep.
we do not accept returns for perishable products (such as fresh produce, dairy, baked goods, etc.) once they have been delivered. We recommend checking your items immediately upon delivery to ensure everything is in good condition
However, if you still feel that there's a lapse in quality from our end, you can contact our support Team on [+ 919599988835], after their input on the situation your return request will be accepted.
What do I do if an item is defective (broken, leaking, and expired)?
We have a no questions asked return policy. In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.
How will I get my money back in case of a cancellation or return?
What are the modes of refund? The amount will be refunded to you by your Mode of payment. In case of credit card payments we can also credit the money back to your credit card. The money will be credited back to your account in 7-10 working days. Please contact customer support for any further assistance regarding this issue.
