Kunaic App and Kunaic.com brand are licensed and operated by 'Kunaic retail llp'. Kunaic respects your privacy and values the trust which you are showing towards Kunaic. Below are the Company’s ‘Privacy Policy’ which details the way information relating to you is collected, maintained, used and disclosed.

Customers are advised to read and understand our Privacy Policy carefully, as by accessing the website/app you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. In case you disagree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, kindly do not access this website/app.

About Personal identification information: As part of the registration process of the site we may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our application, site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, the number of times users access the page. Users may, however, visit our Site/app anonymously. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information: We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, phone and technical information about Users means the type of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Age of consent: By using this site, users confirm that they are at least the age of majority and understand Kunaic’s policy and have given us the consent to use any information required to use this app/site.

Web browser cookies: Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive/system for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert the Users when cookies are being sent. If they do so, note that some parts of the application, Site may not function properly. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on someone's past visits to the Site.

How we use collected information: Kunaic app/site may collect and use User's personal information for the following purposes:

  • To improve customer service: Information provided by Users helps us respond to the customer service requests and support needs, more efficiently.
  • To personalize User experience: Kunaic may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our application and site: Kunaic may use feedback provided by the User/s to improve our products and services.
  • To run a promotion, contest, survey or other application and site feature.
  • To provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels.
  • To send periodic emails: Kunaic may use the email address to respond to the inquiries, questions, and/or other requests of User/s. If User/s decide/s to opt to be part of our mailing list, then the User/s will receive emails about company news, updates, related product or service information, etc. If at any time the User/s would like to unsubscribe from receiving future emails, they may do so by contacting us via our site.

 

How we protect User's information: We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User's personal information and data stored on our application and Site. Sensitive and private data exchange between the application or Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing personal information of User/s: Kunaic (app/site) do not sell, trade, or rent User's personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding User/s with our subsidiaries, our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy: Kunaic shall update this privacy policy at its sole discretion, the date of updation would reflect on this page. Users are advised to check this page for any changes in the privacy policy and to stay informed about how the personal information of the Users is protected by us. The User/s hereby acknowledge/s and agree/s that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of Kunaic's terms: By using this application and Site, the Users signify their acceptance of this policy as may be modified from time to time. The Users are advised not to access this application or site if they do not agree to our privacy policy. The above-mentioned privacy policy shall be applicable for the information and data collected by our call centres as well.

Contact us: If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site or to correct or update any information you have provided; you can send an e-mail to: contact@Kunaic.com.

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Kunaic retail LLP

We launched our ecommerce store Kunaic mart in the year 2020. It is a speciality store with fruits and vegetables as its USP. Offering best quality of fruits and veggies with a wide range of variety and that to at most reasonable prices is what we claim. Having more than 18 years of experience in this field the founders of Kunaic started their own brand, named ‘Kunaic mandi mart’ with a brick and mortar store in the year 2017 at Eros city square,sec-49,Gurgaon. Later in 2019, Kunaic came up with its second store at south point mall, gurgaon. Kunaic has now taken the initiative to   start its online store with the name of “KUNAIC MART” along with the third store of Kunaic mart at C block Sushant lok-1. Ultimate goal of Kunaic is to provide the customers with the value they deserve.

Kunaic Mart aims at fulfilling the entire fruits, vegetables, grocery needs of a household everyday from (timings of delivery). To enable frequent and friction- less buying, Kunaic Mart has innovated flexi ordering from website and contactless delivery at customer doorstep.

Return & Refund

We accept Returns for Goods under specified time mentioned below.

Return Policy – Time Limits:
1. Perishable goods: Within 24 hours from the delivery date.
2. Other goods: Within 7 days from the delivery date.

Before proceeding for Return, please contact our support Team on [+ 919599988835], after their input on the situation your return request will be accepted.

What do I do if an item is defective (broken, leaking, and expired)?

We have a no questions asked return policy. In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.

How will I get my money back in case of a cancellation or return?

What are the modes of refund? The amount will be refunded to you by your Mode of payment. In case of credit card payments we can also credit the money back to your credit card. The money will be credited back to your account in 7-10 working days.  Please contact customer support for any further assistance regarding this issue.